Refund policy

If there is a problem with your order, contact us through our contact page or on WhatsApp with your order number.

Damaged or wrong item: If your item arrives damaged or you received the wrong item, contact us and we will arrange a return for you.

Refunds: Once your return is approved, we will contact you to arrange your refund.

For hygiene reasons, opened personal-care products can only be returned if they arrived damaged or faulty.